Incheq Privacy Policy & Standards
Incheq Privacy Policy
Introduction
This Privacy Policy (“Policy”) applies to personal data collected by Incheq LLC (referred to as “Incheq,” “Company,” “us,” “our,” or “we”) an Illinois USA registered company with the Secretary of State.
During processing of personal data Incheq LLC conforms to the requirements of all applicable data protection legislation, like the European General Data Protection Regulation (GDPR). This means we:
Incheq LLC provides the framework in which tenants of its software services manage personal data storage and processing related to their own organizations. In this privacy statement, we will explain what kind of personal data Incheq LLC collects and for which purposes. Incheq LLC does not collect regular user data itself for any purpose, except that of the users who sign up in behalf of a legal entity or corporation and are responsible for payment of the service. Tenants of the Incheq system can allow other users to sign up for access to their instance of the service. Tenants of the Incheq platform are themselves fully responsible for any collected personal data while Incheq LLC is able to prevent tenants from collecting personal data if any terms of use of the platform are violated. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the contact details of Incheq LLC. at the end of this privacy statement.
Platform Registration
Certain features of our service require you to register beforehand (as for example for a demo or trial). You will have to provide some information about yourself and in some cases choose a username and password for the demo or temporary access that we will set up for you. For this purpose, we use your name, phone number, email address, IP address, organization and job title. We do this on the basis of your consent. We store this information for six months after your account is closed. We will retain this data so that you do not have to re-enter it every time you visit our website, and in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
User sign-up
Certain features of the platform require the use of your e-mail and phone number besides your name and function. A username and password can in some cases be assigned by the system and in other cases provided by you. The information you provide about yourself is strictly used as a way to use the system and interact with other users on the platform. Users of the platform such as yourself are governed by the administrator(s) of the instance you are interacting with. Your administrator(s) is (are) responsible for managing your data and can add, change or remove your data at any time. Incheq LLC can revoke the ability for administrators to manage their instance of Incheq due to a breach of contract or other event such as lack of payment. In these cases, your data will be retained for 6 months after which the entire instance with all data will be removed from the Incheq platform. This will include any data associated with your account.
Sending newsletters
Incheq LLC may publish a newsletter to inform those interested on news, tips and information about our products and services. Your email address is added to the list of subscribers, only with your permission.
For this purpose, we use your name, email address and IP address. We do this on the basis of your consent. We store this information until you cancel your subscription.You may cancel your subscription to our newsletter at any time. Each newsletter contains a link to unsubscribe from our newsletter.
Sending e-mails and (push)notifications
The Incheq platform is meant to send reminders and updates about tasks to its users. Administrators of an (your) instance of the Incheq platform are able to turn these reminders off and on. In some cases you are able to turn off emails, push notifications and text messages yourself and in other cases you need to contact your Incheq administrator(s) for activations or deactivations.
Demo access to the platform
Within our demo environment, you can access and manage an environment where you can set, specify and change settings. We will keep track of your activities for proof. For this purpose, we use your name, email address and IP address. We do this on the basis of your consent. We store this information until our services to you have ended.
Removal of personal information or data
You can use requests@incheq.com at any time to request removal of data.
Contact form
You can use our contact form to ask questions or make any request.
For this purpose, we use your name, phone number, email address, organization and job title. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in case you have any following questions and train our customer service to improve even more.
Statistics and profiling
We keep statistics on the use of our platform and services. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about your interaction with the platform. We will of course respect your privacy at all times. If you do not want us to collect these statistics, please let us know. For this purpose, we use your name, email address, IP address, organization and job title. We do this on the basis of your consent. We store this information for six months.
Promotion
Other than the advertisements on our website(s), we can inform administrative users about new products or services:
Providing data to third parties
Except for the parties necessary to deliver the above mentioned services, we do not under any circumstance provide your personal data to other companies or organizations, unless we are required to do so by law (for example, when the police demands access to personal data in case of a suspected crime). Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
Tenant responsibility
As a non administrative user of the Incheq platform, your data is managed by a third party who is using the Incheq platform for its own purposes. The platform does not allow for additional user data collection beyond what is required to effectively make use of the platform itself, such as your name, telephone, e-mail, IP address and function or role in your organization. It is possible however for tenants (administrators of your data) to use your information to contact you about their services unrelated to the Incheq platform. Please be sure to read their privacy statement, which may differ from the Incheq platform.
Statistics
We keep anonymous statistics on the use of our website and our services.
Cookies
Our website(s) and web services make use of cookies. Cookies are small files in which we can store information, so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.
The first time you visit our website or web-service, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.You can disable the use of cookies through your browser setting, but some parts of our website or web services may not work properly as a result of that. We may make arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.
Google Analytics
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize IP-addresses.
Security
We take security measures to reduce misuse of and unauthorized access to personal data. We take the following measures in particular:
Changes to this privacy statement
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Inspection and modification of your data as an administrator
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data. As an administrator have the following rights:
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.
We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
Inspection and modification of your data as a non administrator
If you have an account registered with Incheq and you are not an administrator, you can contact the organization and administrator or the contact provided in their own privacy statement about your personal data. Your Incheq administrator is able to make changes to your account information or remove you from the Incheq service at any time. If you think the platform and your data is being used by a third party in an unlawful way, you can contact Incheq LLC as described at the end of this policy statement.
Complaints and Requests
https://play.google.com/store/apps/details?id=com.incheq.taskapp.phone
https://apps.apple.com/us/app/incheq-taskapp/id1408632621
If you want to file a complaint about our use of personal data, please send an email with the details of your complaint to: requests@incheq.com We will look into and respond to any complaint we receive.
Incheq is designed by industry experts who were tired of complicated cumbersome software tools. There is no software to install or purchase. Just sign up on a monthly basis, add the tasks, download the free app and get to work!.
We were frustrated with all the work we had to do to get preventive maintenance scheduled, verified and reported. Software available was cumbersome and time consuming. It was not helpful to actually execute the work on time and not able to easily report what was done and by whom.
Incheq is built by us to remove the usual problems of getting overwhelmed with lists, spreadsheets and things that we don’t want to focus on right now. At the moment we just want to know what needs to get done and ✅ nothing else. Using Incheq, means that we can simple focus on our own tasks and not on what others need to do, not what should get done next month, just simply showing us the tasks for right now.